Location excellent, staff amazing, very good breakfast. Beautifully decorated . Entertainment next to bar was of an excellent standard. A very special hotel. Burladero restaurant was fantastic and at good price
Emma
Oktober 2024
-Location downtown, walking distance to all major tourist attractions -Staff are very service minded and helpful all over the place -Roomservice and laundry service high standard -Breakfast very good quality of produce -Hotel restaurant burladero is excellent All in all the hotel meets the expectations of a 5 star hotel
Tobias
März 2025
Everything really. Bedroom was really well appointed and comfortable; the bars and restaurant were very well staffed and welcoming with excellent menus; the health suit with small pool, steam and sauna rooms and fitness area were clean and easily accessible; the situation in the old town gave easy access to nearly every top attraction. Staff were all delightful, unobtrusive and yet readily available and helpful so all-in-all about perfect.
John
Februar 2025
It is an excellent hotel, but not anymore with the 5* glory it had in the past. The new sitting area on the ground floor is an improvement. Regretfully the new bar in the hall lacks sitting room.
Hugo
September 2024
Staff were very welcoming and friendly. Very accommodating. Very nice reception area. Flamenco show at weekends. Great location, very central, within walking distance to most major attractions and areas.
Anna
Februar 2025
helpful and professional staff- even when we called before arrival spacious clean rooms Great breakfast v nice dinner at La Burladero in house restaurant - better than you normally get at a hotel restaurant - recommend booking as gets busy Good concierge service - eg booked good flamenco tickets and gave an excellent list of suggested restaurants beautiful bar area and a good location
Jack
März 2025
Room was beautiful and all the little extra’s (comb, razor, toothbrushes, nail file etc) were very much appreciated. The layout was superb, not only did it flow beautifully but it was well thought out. From the lights in the wardrobe coming on when the doors and draws were open, to the small night light in the bathroom that gave out just enough glow so lights were not needed on any night time trip to the loo. Decent hairdryer, separate loo. Plenty of wardrobe space, lots of lovely hangers. Plenty of nibble and drinks in the mini bar. We could have lived there quite easily!
Susan
März 2024
This hotel exceeded all my expectations! Its excellent location within walking distance of major attractions made exploring the area effortless. The breakfast options, including an incredible buffet and à la carte menu, were delightful and catered to all tastes. The staff were exceptionally friendly and accommodating, making the stay even more enjoyable. The rooms were immaculate, well-equipped, and designed for ultimate comfort. From the service to the amenities, every detail was thoughtfully curated to ensure a top-tier experience. Truly one of the best hotels I’ve stayed at—I can’t wait to return and highly recommend it to others!
Nevana
Dezember 2024
Beautiful hotel, excellent customer service from the moment you arrive from lovely and attentive staff. A glass of fizz on arrival whilst checking in was a lovely touch! Beautiful decor throughout the hotel and the location is perfect and central for exploring the city. It was my mums 60th birthday whilst we were there and they went above and beyond to bring a bottle of Prosecco and cake to the room which again is a really lovely touch.
Hannah
Oktober 2024
Excellent location to walk to various touristic points. The hotel lobby, bar, reception and breakfast area are gorgeous and very well maintained. Breakfast is amazing, plenty of options and high quality. Very attentive staff in all areas. We had a problem in our room on the second day and it was promptly resolved. I loved that we had some treats in the room when arriving very late at night, such a touching gesture. I also had a facial in the SPA and couldn’t recommend highly enough. We ate often at the hotel restaurants and always had a great experience. The flamenco show at the hotel was also brilliant, specially if you are with kids and can’t go for night outs.
Mayara
August 2024